It should describe the product, process, payment milestones and remedy—not simply the fabric brand and total price. Our recommendation is to resolve the following fields before cutting begins.
| Agreement section | Minimum questions to settle |
|---|---|
| Garments | What pieces and quantities are included? |
| Service | Bespoke, MTM or another clearly described process? |
| Cloth | Exact reference, composition, weight and substitution approval? |
| Construction | Canvas, lining, shoulder treatment and included handwork? |
| People | Who measures, cuts, makes, fits and authorizes corrections? |
| Schedule | Which appointments and production stages are confirmed? |
| Delivery | Collection or shipment; who pays and bears transit risk? |
| Charges | Taxes, shipping and import-related inclusions or exclusions? |
| Acceptance | How are unresolved issues recorded and assessed? |
| Remedies | Alteration, remake and refund conditions; costs and deadlines? |
| Repeat orders | How are successful revisions stored and approved for reuse? |
Ask for specific language instead of a broad satisfaction promise. For example: Who approves local alterations, what reimbursement is available, and is it cash or store credit? Proper Cloth's policy demonstrates why these distinctions matter: it specifies credit limits and states that altered clothing cannot be returned under the cited guarantee. (propercloth.com)
A written agreement improves clarity; it is not a promise that a cross-border dispute will be easy to enforce.
